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    Benefits of Buying Online

    Benefits of Buying Online

    Because these are such personal and significant purchases, we understand that the thought of buying diamonds online can seem daunting. At Diamond Exchange, we only offer top quality stones so you can always rely on us.     



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    Each of our diamonds comes with an international certificate that includes the identifying characteristics and proportional details of your individual purchase. All of our diamonds are also laser inscribed with the certificate’s number for added security.

    If you are, for any reason dissatisfied with your purchase, we offer a full refund or exchange within 30 days of the shipment date. For more information on Diamond Exchange’s customer policies, head over to our Customer Service section now.

    Contrary to popular belief, purchasing online with a credit card protects you against fraudulent use. Diamond Exchange accepts payments made by PayPal and major credit cards (VISA, MasterCard, American Express & Diners), and we are committed to protecting your personal information by ensuring all orders are transmitted in an encrypted format. The information you provide when creating an account on Diamond Exchange will not be used in any way that breaches our privacy policy. Moreover upon leaving our workshop, we will insure your diamond until you have received it.



    Unconstrained by the parameters of a store and limited display space for products, Diamond Exchange is able to offer you a wider variety of diamonds to aid in your decision-making. This also allows you to customise your search, allowing you to avoid sifting through pages of products that don’t suit your requirements, therefore providing you with a more efficient shopping experience.

    To make an informed diamond selection, educational resources are readily available on Diamond Exchange for your reference. If you would like to learn more about diamonds, visit our extensive Education Centre.



    For the gentleman who wishes to buy that special diamond ring, buying it online allows you to search for the ideal diamond at a time and place that suits your schedule. And because the Internet is so easily accessible as and when you want to, your purchase would be made after a few simple clicks. Getting a second opinion on your diamond ring before purchasing is much easier too, as you can simply forward the link to as many as you would like to show.

    Online shopping also provides you with the comfort to browse through products at your own pace and in your own time, free from the pressures of on-the-spot decisions or impulse buys.



    Perhaps the most significant factor of all – With Diamond Exchange, you can always trust to get highly competitive prices on exquisitely cut stones because we deal directly with diamond cutting factories, removing the middleman and passing on the savings to you. Free shipping within Australia is also included with all orders, so you would not even have to leave your home.

    Should you have any further questions, simply fill in our contact form and a highly trained Diamond Exchange consultant will be in touch with you within three business days. For more urgent requests, please call 1300 929 888 or email us at sales@diamondexchange.com.au.

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