Insurance

Your DiamondExchange purchase is covered by our insurance from the time it leaves our jeweller's workshop to the moment it arrives at your door.

Your loose diamond or diamond ring will be accompanied by a valuation for insurance purposes. This is a document stating the approximate retail replacement value of an item. It is calculated using current market data, which reflects typical retail prices, in addition to the cut, color, clarity, and carat weight of the diamond. Each appraisal is certified and signed by a DiamondExchange Registered Valuer and Gemmologist.

Your valuation ensures that in the case of loss, theft, or damage your insurance company will give you an equal replacement of your item. We recommend you contact your insurance company immediately upon receipt of your purchase to insure your diamonds as part of your Homeownerʼs or Renterʼs insurance policy. 

If you have any questions about insuring your diamonds please email one of our consultants at sales@diamondexchange.com.au, or phone us on 1300 JEWELS (539 357).

I'd like to thank Diamond Exchange for my beautiful diamond ring. After looking around for the perfect ring we decided to create our own. When the ring arrived it was exactly what I had imagined and there was no fuss involved and all for an amazingly competitive price. Thank you!

Donna - Melbourne VIC