Price Match Policy

If you believe you have found a better price elsewhere you can still enjoy the benefits and prestige of a DiamondExchange purchase.

DiamondExchange will not only match but we will beat any price for a certified diamond offered anywhere in the world. If you find a better price for an identical diamond, we will beat it.

Offer Details

If DiamondExchange deems the two diamonds to be identical when comparing them using the following criterion we will beat the price:

  • Cut Quality based on dimensions, table and depth percentages
  • Polish
  • Symmetry
  • Colour
  • Clarity (Type and position of inclusions taken into consideration)
  • Fluorescence

 

The competitor’s quote must be available to any member of the public and cannot be a unique discount. To be eligible for this offer you must supply either:

  • A competitor’s written quote with a copy of the grading report or,
  • A link to website or,
  • A published price offer.

 

If the diamond is not identical DiamondExchange will source a diamond similar to the one you have found at a better price.

To submit a quote for DiamondExchange to match or to enquire further about our price matching policy please contact one of our consultants by email at sales@diamondexchange.com.au, or by phone on 1300 JEWELS (539 357).

I'd like to thank Diamond Exchange for my beautiful diamond ring. After looking around for the perfect ring we decided to create our own. When the ring arrived it was exactly what I had imagined and there was no fuss involved and all for an amazingly competitive price. Thank you!

Donna - Melbourne VIC