DiamondExchange is committed to protecting our customers' personal information. All orders are transmitted in an encrypted format. To be sure that your order is secure, simply check your web browser while you are in the ordering section. Most browsers use some sort of symbol to alert you to the fact that you are on a secured website. For example, Firefox and Internet Explorer use icons, either a padlock or a key, which appear at the bottom when the site is secured.
What information does DiamondExchange collect from our online customers?
For those who make a purchase on DiamondExchange, in order to fulfill the order, we collect and store your name, address, shipping information, email address, telephone number, purchase data, and billing information.
Does DiamondExchange use “cookies”?
How does DiamondExchange use the individualized information that we collect?
We, and the third parties who provide services related to DiamondExchange, will use the information referenced above to fulfill your order and provide services related to DiamondExchange or the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, website evaluation, data analysis and, where applicable, data cleansing. The third parties who provide any of these services are authorized to use this information only in connection with the services they are engaged to perform.
In addition to using the information referenced above to fulfill your purchase order, we also retain some of that information in our customer database. We use that information to track your order, to respond to your inquiries and to make subsequent purchases you wish to make easier and faster.
How is the information DiamondExchange collects stored and security procedures do we have in place to protect the confidentiality of that information?
How does DiamondExchange protect the safety and privacy of children?
Our site is not directed or marketed to children under the age of 18. We do not intentionally collect or store information on children. If we learn that a child has made a purchase from DiamondExchange without his or her parent's consent, we immediately, upon parental request, void the sale and refund any monies collected on the return of the merchandise.
We may change or enhance our policy to improve our service to you. If we do change our policy, we will note those changes on our website. A message will be displayed on our home page for a period of time that a change has been made. We also may send an email describing the changes. You are welcome to refer to this policy each time you are considering making a purchase.