Your use of the DiamondExchange website constitutes your agreement with the terms and conditions outlined below, with any other terms and conditions stated herein, and with any applicable laws. These terms are subject to change without prior notice.
Copyright and Trademark
All contents are protected by Australian and international copyright laws. All software and other technology components of this Web site are protected by Australian and international copyright. "DiamondExchange" is a trademark or service mark of DiamondExchange.com.au. DiamondExchange reserves all of its rights with regard to this mark and any other DiamondExchange trademarks or service marks appearing herein. This site may also contain trade names and trademarks of other companies that are the property of their respective owners.
This site and its contents are provided solely for personal, non-commercial use and for no other purpose. Any downloading or copying of the materials herein is permitted for such personal, non-commercial use only. No right, title or interest in such materials is transferred to you upon such copying or downloading, and such materials may not be transferred, linked, reproduced, retransmitted or otherwise distributed or displayed, in whole or in part.
We have attempted to accurately depict the colours of the products offered on this site. However, because the colour you see is dependent on your computer monitor, we cannot guarantee that the colour you see will be accurate. The products also may appear larger or smaller than their actual size depending on your monitor. Some photographs have been enlarged to show detail.
We make every attempt to avoid errors in pricing and product information, but we are human. If a mistake does occur, we reserve the right to correct it, and in our sole discretion, to refuse or cancel any order placed for that item at the incorrect price. All prices listed on this site are in Australian dollars.
All of the diamonds on our website are available at the time of our last diamond stock refresh which is always within the last 24 hours. On the rare occasion, a diamond which you select may have become unavailable within that time. If that occurs, Diamond Exchange will offer you a stone which is as good as or better than the stone you selected in all of the key characteristics, specifically: Colour, Clarity, Carat, Cut, Polish, Symmetry and Fluorescence. If we cannot find a suitable alternative, Diamond Exchange will process a refund within 24 hours of you requesting us to do so.
Links to other sites
Diamond Exchange makes no representations or warranties about any other website you may access through this website. If there is a link to another website, such link does not constitute an endorsement of that site or the products or services contained therein and is provided solely as a convenience to you.
Unless specifically noted, this website, its content or the information available on or through it is provided on an "as is" basis without warranties of any kind, either express or implied, including warranties of title or implied warranties of merchantability or fitness for a particular purpose. You acknowledge that you use this site at your own risk, that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with your use of this site, and that DiamondExchange and its affiliates shall not be liable for any damages special, indirect or consequential of any kind related to your use of this site. Warranties and return rights concerning such products are governed by terms provided elsewhere in this site and by applicable law.
Choice of law
If any disputes arise between us regarding your use of this website, such disputes shall be resolved according to the laws of Australia.
Any message you send to us via email, postcard, letter, voice mail or other transmission relating to your use of this site shall be and remain the property of DiamondExchange, and DiamondExchange shall not be limited in any way in its use, promotional, commercial or otherwise. However, we will not use your full name in any such promotional use without your permission. You agree that no such messages will violate the rights of any third party or contain any libelous or otherwise unlawful materials. We save certain messages and emails on file for promotional and marketing purposes, but we are not required to and do not retain every such message.
DiamondExchange in conjunction with its third party service providers, operates this website.
This website has been granted authority to display the registered Trademark (Logo) of the National Council of Jewellery Valuers (NCJV). The NCJV accepts no responsibility whatsoever for any representations, express or implied, made by this entity or business and makes no representations about the quality of the products, services, activities and/or statements appearing on this website. The NCJV does not, by authorising the display of its logo, intend to make any statements and/or representations about, or endorse any entity and/or business or other website whether directly or indirectly.
The NCJV does not warrant or represent that the information on this website is free from errors or omissions or is up-to-date information.
DX Hashtag Competition - WIN A $3,000 WEDDING BAND!
Entry is open to residents of Australia who are over 16 years of age, and ‘followers’ of the Diamond Exchange Instagram account (@DiamondExchange). Competition commences 19/07/17 and closes Monday 31/01/18 midnight AEST. The prize winner will be judged by a Diamond Exchange representative. By entering this competition, you are automatically agreeing to be featured on our Facebook and Instagram pages, with the information provided on entry.
The winner will be contacted by the 10th February 2018 by 5 pm AEST via Instagram and asked to contact a Diamond Exchange representative to claim their prize. If the first prize winner cannot be contacted within one week of the announcement, the competition will be redrawn following the same process until a valid winner is notified and claims the prize. The prize is non-transferable, non-refundable, non-exchangeable, non-replaceable and non-redeemable for cash. Prizes cannot be used to purchase gift certificates, nor can they be re-sold.